Refund & Cancellation Policy

This policy covers payments for CrackIt Premium (₹49 for 30 days), made once by UPI inside the CrackIt app and processed by Razorpay.

1. Cancellation

There is no AutoPay and no subscription that renews on its own, so there is nothing to cancel. Each payment gives 30 days of Premium. When those days end, Premium simply stops until you choose to pay again.

2. Refunds

Because Premium starts as soon as the payment is confirmed, payments are generally non-refundable. We will refund you in full if:

• you were charged but Premium did not unlock and we cannot fix it for you, or
• you were charged more than once for the same payment.

To ask for a refund, contact us within 7 days of the payment and include the 12-digit UPI reference number (from GPay, PhonePe, Paytm or your bank SMS). See Contact us.

3. How refunds are paid

Approved refunds are sent back to the same UPI account / bank account the payment came from, through Razorpay. They usually reach you within 5–7 working days after we approve them, depending on your bank.

4. Delivery

CrackIt Premium is a digital service; nothing is shipped. Premium unlocks in the app on the same phone within a few minutes of a successful payment. If it hasn't unlocked after 30 minutes, use “Restore purchase” in the app or contact us.